Usually, a company especially those engaged in service will have a useful customer service for their customers wherever they are. So, the 1300 Numbers also help you to always connect with customers wherever your customers are.
To improve the quality of customer service, there are some tips that you can follow, such as
1. Make sure that you appreciate and appreciate your employees because 54% of workers say they are likely to leave if they feel unappreciated. In order to provide a good service, then you must have satisfied employees and want to represent your company and products.
2. Find customers where they are, lower your costs and prevent your customers from waiting long queue calls by providing information to your customers along the way. Make sure also that your company’s number they go to can be contacted well and quickly.